Google Links

Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Establish scope of public programs
   • Identify activities, events or public programs that meet current or future organisational priorities and policies
   • Evaluate external influences that may impact development of programs
   • Research customer needs, current development initiatives and wider community needs
   • Establish educational, interpretive and commercial objectives in consultation with appropriate stakeholders
2. Develop concepts for public programs
   • Develop and document concepts for storylines, interpretive messages and themes
   • Integrate cultural and environmental protocols into concept development
   • Identify and use specialists as required
   • Prepare and present proposals for approval consistent with organisational procedures
3. Prepare to stage activities, events and public programs
   • Obtain resources required to complete activity, event or public program
   • Agree on preparation timeframes with relevant parties, and take steps to coordinate with other activities
   • Confirm facilities are capable of delivering activities to the specified range of users, and provide a suitable and safe environment
   • Ensure suitable resources are available to operate the required facilities
   • Undertake risk audits and take appropriate action according to organisational procedures
4. Organise publicity
   • Assess suitability of existing promotional materials for activities, events and public programs and audience
   • Contribute to development of strategies that target audiences within resource and time constraints
   • Ensure material contains valid and reliable information and appropriate interpretations
5. Evaluate programs
   • Obtain and provide formal and informal feedback from, and to, customers and colleagues
   • Modify activities according to feedback received and use feedback to inform future development
   • Establish and implement ongoing review mechanisms to ensure continuous improvement of programs

Performance Evidence

Evidence of the ability to:

research, plan, develop and promote activities, events or public programs to meet specified needs

conduct and evaluate effectiveness of activities, events or public programs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

---

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

identify subject matter around which activities, events or public programs are developed

outline features of typical policies, procedures and practices relating to provision of activities, events and public programs

explain the concept of sustainable practice and its relevance to development of public programs

identify sources of advice and specialist assistance for activity development

discuss techniques for planning and scheduling activities, events and public programs

outline interpretation techniques suitable for a wide range of audiences

identify resources for planning, promoting, delivering and evaluating activities, events and public programs

explain cultural protocols to be observed in developing programs, including those relating to Aboriginal or Torres Strait Islander contexts

identify copyright, moral rights, privacy and intellectual property issues and legislation that impact development of activities, including those relevant to Aboriginal and Torres Strait Islander cultures, child protection and trade practices.

---